Hat tip Algemeiner
In the wake of the Brussels attacks this month, a member of the country's Jewish community was trying to help arrange the return home to Israel of two persons who were wounded in the attacks. That's when the operator in a Belgian crisis call center took exception to the caller's reference to Israel and insisted on calling it Palestine. Algemeiner has the report. There is a link in the article to Joods Actueel, a Jewish Flemish language website in Belgium (also linked on this site), which has the recording. The conversation is in Flemish without sub-titles.